Supporting Excellence in Human Services

Supporting Excellence in Human Services

Supporting Excellence in Human Services

We are focused on a customer driven ideology and helping organisations to move from ‘good’ to ‘high functioning’ through re-framing their approach. We help organisations to develop a quality management system which brings all of their management systems together in one framework, saving time, resources and frustration in meeting compliance requirements and benchmarking against the standards.

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WHO WE ARE

Standards Wise operates across Australia supporting excellence in Human Services for small, medium and large organisations, Government, and private business.

We are experts in supporting organisations to prepare for accreditation and build sustainable quality management systems. Our focus is on enhancing quality and management systems to assist you to exceed Standards and improve outcomes for your clients. We also have a global reach providing high level consulting expertise into Africa, Asia, the USA, UK and Europe.

Contact us about our interactive Audit Toolkit developed for the New Aged Care Quality Standards (ACQS).


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ASK US ABOUT

Australian Service Excellence Standards
National Safety & Quality Health Service Standard
QIC Health and Community Services Standards
National Standards for Mental Health Services
NDIS Quality & Safeguarding Framework
Department of Health & Human Services
Australian Commission on Safety & Quality in Health
Rainbow Tick Accreditation Program

SERVICES

We provide a self-implementing interactive Audit Toolkit to assist your organisation transition to the New Aged Care Quality Standards (ACQS). An interactive suite of documents covering all 8 standards, with real time results.

Audits

Choose from a wide range of audit packages which cover the range of Standards applicable to human services in Australia.

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Policy Systems

Policies available individually or in packages for service delivery, management, HR, and governance.

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Accreditation

We provide support to achieve accreditation for the QIC 7th Edition, Aged Care Quality Standards, Rainbow Tick 2nd Edition, NSQHS 2nd Edition.

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Risk Management

We have standard templates available to purchase which you can apply to your organisation.

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ASES

We provide support to achieve accreditation for the QIC 7th Edition, Aged Care Quality Standards, Rainbow Tick 2nd Edition, NSQHS 2nd Edition.

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Training

We provide training and support to Boards, managers and staff for governance, risk, person centred care, and customer service.

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Customer Service

We provide workshops and training programs for managers and staff in developing a customer driven service culture.

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QualisQMS

Imagine an electronic, efficient and effective QMS that is designed especially for community based services of all kinds to support your ability to consistently provide services that meet your clients’ requirements.

Visit QualisQMS

STANDARDS

ACCREDITATION STANDARDS

Standards Wise can be used to meet many of the most common accreditation standards currently used. While each standard differs from another, the general quality principles remain common.

Standards Wise has in-built functionality that allows organisations to align multiple frameworks to a single policy or process. You can search for evidence by a single indicator, section or standard or even to show how many indicators are being meet by a policy or workflow instruction. Here are a few of the standards we commonly deal with.

The process of mapping alignments is ongoing, so ask if your framework has been completed.

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PROJECTS

Some of our current projects include:
State Government Clinical Audits
State Government Clinical Audits
Aboriginal Medical Service
Aboriginal Medical Service
Aged Care Quality Standards
Aged Care Quality Standards
Retirement Living Care Services
Retirement Living Care Services
Peak Body Mental Health Organisations
Peak Body Mental Health Organisations
NDIS Practice Standards
NDIS Practice Standards
Audit Toolkit & Policy Manual ACQS
Audit Toolkit & Policy Manual ACQS
Rainbow Tick Accreditation
Rainbow Tick Accreditation

SOME OF VALUED CLIENTS AND PARTNERS

"We're proud to keep good company"

OUR TEAM

David Stevens

"Professional, knowledgeable, helpful, caring, friendly, genuine, easy to deal with, informative, understanding, excellent, prompt, approachable and brilliant."
 
We have a highly experienced team of human service practitioners and management specialists across Ageing, Disability, Mental Health, AOD, Families and Youth, ATSI, and CALD. We engage subject matter specialists matched to your organisations profile and needs from our trusted pool.

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David Stevens
Founder & CEO

A background in Psychology and Anthropology from Adelaide and Flinders Universities has provided a sound basis for the development of David’s career. He is currently a key advisor to governments and organisations within Australia and overseas on service development and quality frameworks. Early in his career, he was nominated and successfully attended the Queen Elizabeth II Trust for One Hundred Young Leaders in Australia in recognition of contribution to and influence in the aged and community care sector.

His respected knowledge in the field of Ageing and the Baby Boomers, and his recognised research abilities has seen him engaged to develop policy and strategic planning advice based on future predictions for the benefit of large scale communities and peoples - working with Governments to benefit the future of Ageing.

David has enjoyed supporting a diverse range of organisations, developing and strengthening their quality systems as well as assisting the implementation of improved outcomes for their clients. His time in the community sector has stretched across youth, family, mental health, disability, aged care, homelessness, alcohol and drugs, and culturally specific services.

His work has taken him across all States and Regions of Australia, and on the broader stage across nations in the Asia Pacific, Europe and the Americas. Directing targeted expertise and developing frameworks that work both at a policy level and in real life are highly developed skills which he has proven over his 30 year career, helping to promote change for the better both in Australia and Overseas.

Directing targeted expertise and developing frameworks that work both at a policy level and in real life are highly developed skills which he has proven over his 30 year career, helping to promote change for the better both in Australia and Overseas. Please contact us for a more detailed Curriculum Vitae.

LATEST NEWS

Standards Wise MD on historic visit to UK in exchange of ideas on quality management and innovative models - February 2019... Standards Wise endorsed as auditor for NSQHS 2nd Edition - February 2019... Standards wise awarded tender by national accreditor on evidence requirements for NDIS Practice Standards - January 2019
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FAQ

Some of the questions people have been asking our team include:
How do I get more information on products and services?
Click the link to our contacts page and email your request, or Phone us on +61 (02) 9089 8881
Can Standards Wise come out and assess my organisation for Risk, Compliance and improved Systems and Processes?
Do Standards Wise do Internal Audits of organisations?
Can Standards Wise train my staff to undertake Internal Audits?
Contact Details

Level 26, 44 Market Street,
Sydney NSW 2000.

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Contact Details

13 - 19 New Street,
North Adelaide SA 5006.

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Get In Touch

If you have any questions or suggestions or if you would like further information on our products and services, please don't hesitate to contact us.

Diversity & Inclusion Statement

Standards Wise is committed to being inclusive. We highly value and celebrate diversity and believe in equity. We demonstrate this through inclusive employment and through business practices that ensure that people of diverse social groups, such as culturally and linguistically diverse communities, Aboriginal and Torres Strait Islanders, members of lesbian, gay, bisexual, transgender and intersex communities, people on the autism spectrum and those living with visible and invisible disability are treated with respect and equity.

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